Orders typically ship within 24 hours from one of our regional fulfilment centers. Standard ground shipping is offered at no cost on all orders, regardless of delivery destination. We also offer express shipping options during checkout.
We are able to refund the price you paid for the product, but not the shipping costs if paid. Please make sure the returned product is carefully wrapped and provide a tracking number for all return items as we are not responsible for lost or damaged products that are being returned to us. Note that any returns arriving in damaged condition will not be refundable. We ask that you are responsible for shipping costs and tracking if exchanging or returning a product.
Our email support team is available 24 hours/day with response times typically under an hour during business hours. To contact us, simply email firstname.lastname@example.org. A support ticked will automatically be created for you and our support team notified immediately.
What started out as a single product launched in 2010, has grown to become a market defining line of modular accessories and cases for the iPad, iPhone and Apple Watch. Proper products are loved by tech design enthusiasts globally, as well as businesses looking for innovative, experience centric device integration.
To us, Apple has always represented the burning desire to do things differently. Not for the sake of being different, rather for the sake of giving people experiences that outpace any they previously have had.
Designing accessories for the most beautiful technology in the world is what drives us to seek the best materials, and push the boundaries of form and function to bring products that are market leaders in form, function and experience.
It is our stubborn commitment to this goal that ensures your complete satisfaction and enjoyment of Proper products.